Product Manager

Job Title: Product Manager

Location: Dublin,

Department: Product

Product Manager – Portfolio Solutions (Hybrid, Dublin Office)

Join Creditsafe’s Portfolio Solutions team as a Product Manager working on our new AI-powered solution for portfolio and master data management. This hybrid role is based in Dublin, with an expected 50% office attendance each week.

🌍 Who We Are

Creditsafe is the world’s most used provider of business credit reports, delivering insights on more than 430 million businesses globally. Since 1997, we’ve helped companies make better decisions using connected data, AI, and machine learning.

We support over 110,000 customers in 16 countries and are committed to building a diverse and inclusive workplace where everyone can contribute and grow.

🧭 About the Role

You will help shape the future of our monitoring and alerting capabilities. As Product Manager, you’ll lead the roadmap for redeveloping these features on our new integrated platform, while managing customer transition from legacy products. You will also act as Product Owner for the team maintaining the current monitoring solution.

You will work closely with engineering, marketing, sales, and support teams globally to support smooth product development and ensure a high-quality customer experience.

Depending on your experience, we may hire you as either a Product Manager or Junior Product Manager.

🛠️ Key Responsibilities

Act as the voice of the customer in all stages of product development.
Define and maintain product roadmaps aligned with customer and business priorities.
Translate customer needs into clear, actionable user stories and specifications.
Prioritise and manage the product backlog for your development team.
Support the migration from standalone to integrated product experiences.
Collaborate with engineering, marketing, and sales to ensure high-quality releases.
Provide input into go-to-market materials, internal training, and documentation.
Assist support teams in solving issues and developing self-service resources.
Build expertise in your product area and share knowledge with internal teams.

💬 Skills & Experience

We value a variety of experiences and perspectives. If you're unsure whether you meet all the criteria, we still encourage you to apply.

You’ll ideally bring:

Experience developing product roadmaps and prioritising feature delivery.
Ability to write user stories and define product requirements.
Strong communication skills that adapt to different audiences.
A collaborative approach to problem-solving and stakeholder engagement.
An outcome-focused mindset—curious, adaptable, and decisive.
Understanding of balancing current user needs with future platform developments.
Interest or experience in data alerting, monitoring, or API solutions (beneficial, not required).
Working knowledge of SQL and databases is a plus.
A background in product management, product ownership, or similar roles.
Degree, professional qualification, or relevant industry experience.

💡 What We Value

Clear and respectful communication
Curiosity and critical thinking
A willingness to adapt and learn
Inclusive collaboration and idea-sharing

💬 Accessibility & Adjustments

We are happy to make adjustments at any stage of the recruitment process to support your needs—please let us know what works best for you. Examples might include:

Extra time or written communication instead of verbal
Alternative formats (screen reader-accessible)
Flexible scheduling options

🌍 We Welcome All

We welcome applications from candidates of all backgrounds. If you would like this job description in another format or need any assistance with your application, please get in touch.

🎁 Benefits

Competitive salary
Bonus scheme
Hybrid working model
25 days annual leave (plus bank holidays)
Company laptop provided
Healthcare and company pension
Cycle to Work scheme and wellbeing programme
Global company events and team gatherings
E-learning and career development support

View the full list at: careers.creditsafe.com/gb